Frequently Asked Questions
Find answers to all the questions you may have about Wisersell.
Integrations & Technical Setup
Technical questions related to platforms, shipping, accounting, and processes
Currently, we can integrate with many major marketplaces such as Etsy, Amazon, Shopify, Hepsiburada, Trendyol, and Çiçeksepeti. Additionally, integration with Walmart and Bol is in progress. We can also integrate with other platforms based on your request.
Through our application, you can integrate with all major shipping companies. Easily connect with international carriers like FedEx, DHL, and UPS. We also offer a standard label format for domestic shipping companies. Integration with USPS, Royal Mail, and Shipstation will be available shortly.
With our system integrated with the Revenue Administration, you can take advantage of our invoice issuing and receiving module for free by being a Wisersell member. You can easily create and track sales invoices for your products. Additionally, we have an integration with the Paraşüt accounting software. Our customer support will guide you through the integration process and provide assistance at every step.
It may vary depending on the number of platforms to be integrated. However, in most cases, the entire setup is completed within 1-2 hours.
You can easily make your payment using a credit card. We ensure the highest level of security by using Iyzico for domestic transactions and Stripe for international payments.
Order and Supplier Management
Questions related to managing user orders and product processes
You can view all orders from each platform in a single panel, manage your in-house processes, and obtain shipping documents to track your order from production to delivery to the customer.
If you are selling products on marketplaces without manufacturing them, orders will come to both you and your suppliers simultaneously, allowing you to manage the entire process together. Your supplier can even ship the product on your behalf.
Pricing and Usage Information
Questions related to costs, pricing, and usage duration
All integrations are free of charge.
Our pricing system is dynamic and based on your order volume. You only pay for the number of orders you receive each month. If your order count decreases, the amount you pay will also decrease accordingly.
You can explore all the features of the application free of charge for the first 30 days from your registration date.
Our customer support team will assist you at every step during and after the integration process. We offer technical support, Q&A, training, and consulting services. We are here to provide you with the best possible service.